Herndon ON the GO

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“Herndon ON the GO” is the official platform for town citizens to access their government in a single location from their mobile devices.

With this tool, citizens can submit, track and view nearby service requests through their smartphones. On the backend, town staff redirects and responds to submitted requests through a customized workflow management system and provides residents real-time status updates and comments on requests as they are submitted.

Citizens can also use the in-app widgets to pay their water bill and find information about town events, town news, police news, town meetings, employment opportunities, and more. Widgets also connect users to DineONHerndon.com, the town’s restaurant website, town places such as parks, and the town’s Facebook page.

“Herndon ON the Go” is downloadable for free through iTunes and Google Play. The app is powered by PublicStuff, the town’s vendor for its customer relationship management (CRM) interface.