The Town of Herndon has converted to an automated meter reading (AMR) system.  The FAQ should help answer some questions you may have.
  • W/S – AMR

    • Do I need to be home for the meter replacement work?

    • Will my water service be interrupted during the installation?

    • How are the new water meters different from the meters that are being replaced?

    • Why do we need to replace the meters?

    • Who will install the meters?

    • How much will the meter cost me?

    • Will my water bill increase?

    • What if there is a leak at the meter or any problem after the meter is replaced?

    • Can I cover up the meter after the installation?

    • Has this new AMR equipment been tested for accuracy and reliability?

    • How will I know that you have my reading and not someone else’s?

    • Does this mean no more meter readers?