Notice a pothole that needs fixing, a broken street sign in your neighborhood or a potential zoning violation? You can now make requests via the town's Customer Relationship Management (CRM) system, designed to better track and respond to citizen requests for service.
PLEASE NOTE: The CRM application is NOT compatible with old versions of Internet Explorer (9.0 or less). Please make sure your web browser is up to date before attempting to submit a request via the CRM online application.
The following issues are best reported as indicated below:
Property Maintenance Issues
Ballfield lights on at Bready Park, call the Herndon Community Center at 703-787-7300
Ballfield lights on at Herndon Middle School, call Fairfax County at 703-324-5515
Unruly behavior or alcoholic beverage consumption in parks or public areas, suspicious activity, excess noise or suspected acts of vandalism, call the Herndon Police non-emergency line at 703-435-6846.
To report an emergency situation, call 911.