3/21/18: Snowplows continue to move throughout the town; please stay off of roads if possible. All Parks & Rec classes are cancelled this evening. The Herndon Community Center and tennis bubble are closed and will reopen tomorrow at 7am; classes beginning before 3pm are cancelled. Recyclables will be collected town-wide on Thursday; trash normally collected Thursday will be collected on Friday. Click here for information on snow removal and follow the town on Facebook. 

Report a Problem

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Notice a pothole that needs fixing, a broken street sign in your neighborhood or a potential zoning violation?  You can now make requests via the town's Customer Relationship Management (CRM) system, designed to better track and respond to citizen requests for service.

A mobile version of Herndon ON the GO is downloadable for free through iTunes and Google Play

PLEASE NOTE: The CRM application is NOT compatible with old versions of Internet Explorer (9.0 or less).  Please make sure your web browser is up to date before attempting to submit a request via the CRM online application.

The following issues are best reported as indicated below:

Property Maintenance Issues 

Construction without a Permit

Ballfield lights on at Bready Park, call the Herndon Community Center at 703-787-7300
Ballfield lights on at Herndon Middle School, call Fairfax County at 703-324-5515

Unruly behavior or alcoholic beverage consumption in parks or public areas, suspicious activity, excess noise or suspected acts of vandalism, call the Herndon Police non-emergency line at 703-435-6846.

To report an emergency situation, call 911.