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I. From time to time citizens believe it appropriate to make a financial claim against the Town of Herndon when they believe that they were injured, or that their property was damaged, by an act or omission of the Town. The following is informational only and does not constitute legal advice. Citizens should contact their own attorneys about their claims. 

II. To make a claim against the Town, citizens may submit an eclaim form or fax, email, or mail a claim form to the Town Attorney within six months after occurrence of the event giving rise to the claim. The statement should describe the nature of the claim (for example, whether for property damage, bodily injury, or death), and the date, time, and place at which the damage, bodily injury, or death is alleged to have occurred, or to have been received. Please see § 15.2-209, Code of Virginia, as amended, for more complete information. 

III. The Town generally refers claims to the Town's insurance carrier. The carrier will refuse to pay a claim if law does not support the claim. The Town retains a small number of claims to handle itself; and the same principles that apply to the insurance carrier apply to the Town. Citizens should contact their own attorney of they have questions about denial of a claim.

IV. If the insurance carrier or the Town denies your claim against the Town, you may assert your claim in court. Please consult your attorney to determine your actions in this situation. 

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