The Department of Public Works is responsible for snow removal in the town's right-of-way. Arterial routes receive first priority for salting, sanding, and plowing. Upon completion of clearing arterial routes, town crews will address all other streets in accordance with the snow removal policy.
Public Works is committed to maintaining safe, accessible roadways during winter snowstorms. Businesses and residents are asked to assist as follows:
Parking Vehicles - When snow is in the forecast, please do not park on side streets or cul-de-sacs so plows can get through. Vehicles parked on snow emergency routes or other streets as marked may be towed.
Sidewalks - DPW does not remove snow from residential or business sidewalks except to facilitate pedestrian travel on select major routes and schools. Be a good neighbor and clear sidewalks adjacent to your business or home. Please do not shovel snow into the streets or block storm drains or fire hydrants. Consider offering assistance to elderly or infirm neighbors.
To avoid doing double work, wait until a plow has cleared your street before shoveling snow from the end of a driveway. If you must shovel prior to a plow passing, shovel snow to the right of your driveway as you face the road.
DPW’s Operations Center is staffed continuously during snowstorms. Please continue to check the town's website for information before, during and after a storm; also, follow us at facebook.com/herndongov. Updated messages on snow clearing will also be available by calling (703) 435-6860. In an emergency, please call 911.