Service and Account Information

Due to a software upgrade, you may have difficulty paying your water bill online. Please call our office at (703) 435-6813 and we will be happy to help you update your account. Thank you for your patience.

To set up new water service, disconnect service, or for changes or other account information, please contact Water and Sewer Billing Customer Service.

Billing Schedule

High Water Bill

Payment Options

Start or Stop Service

Water and Sewer Rates

Water Leak Adjustment Application 

E-Notification - Go paperless and receive your water and sewer bills by email. To sign up, please contact customer service and provide your account number and valid e-mail address.

For maintenance related questions, please contact the Department of Public Works.