Tuesday, Feb 19: A winter storm is in the forecast for the region. Click here for info on snow removal in the Town of Herndon. Residents are asked to move cars OFF of streets prior to the storm, so plows can get through. Recyclables will not be collected Wednesday, Feb 20; they will be collected town-wide on Thursday, Feb 21. Liberal leave is in effect for town employees on Wednesday, Feb 20. Parks & Rec classes and programs before 3pm are cancelled.

Service and Account Information

To set up new water service, disconnect service, or for changes or other account information, please contact Water and Sewer Billing Customer Service.

Billing Schedule

High Water Bill

Payment Options

Start or Stop Service

Water and Sewer Rates

Water Leak Adjustment Application 

E-Notification - Go paperless and receive your water and sewer bills by email. To sign up, please contact customer service and provide your account number and valid e-mail address.

For maintenance related questions, please contact the Department of Public Works.